At AnnTaylor Shop, we understand that the anticipation of receiving a carefully chosen piece is part of the experience. Our delivery services are designed with the same consideration for quality, reliability, and sophistication that defines our collections.

Just as our tailored blazers, petite dresses, and versatile accessories are crafted to fit seamlessly into your dynamic life, our global shipping options are structured to provide clarity, convenience, and care. We ensure your investment pieces arrive ready to become a cherished part of your polished wardrobe.

Our Commitment: To provide reliable, transparent delivery services that match the quality of the garments you trust us for. From our door to yours, we handle every order with precision.

Our Shipping Options

To accommodate your needs, whether you’re refreshing your workwear essentials or preparing for a special occasion, we offer two primary shipping methods:

1. Standard Shipping

  • Cost: A flat fee of $12.95.
  • Carriers: We partner with premium global carriers DHL or FedEx for dependable, tracked service.
  • Delivery Timeline: Your order will be processed within 1-2 business days. Once shipped, delivery is typically completed within 10-15 business days.
  • Ideal For: The career professional seeking a timely update to her wardrobe or the style-conscious individual who values efficient, trackable delivery for her timeless pieces.

2. Free Shipping

  • Cost: Complimentary on all orders over $50.
  • Carrier: Service is provided via EMS.
  • Delivery Timeline: After the 1-2 business day processing period, please allow 15-25 business days for delivery.
  • Ideal For: The discerning shopper building her versatile capsule wardrobe, who plans ahead and appreciates the value of complimentary shipping on investment pieces like our coats, dresses, and curated jewelry.

Important Delivery Details

Processing: All orders require 1-2 business days for careful processing and quality check before they leave our facility. This attention to detail ensures your sculpting jeans or chain-link skirt arrives in perfect condition.

Global Reach: We are proud to ship internationally. Please note that delivery to Asia and a few select remote regions is currently unavailable. Your order confirmation will provide specific details for your location.

Order Tracking: Once your order ships, you will receive a confirmation email with tracking information, allowing you to follow your package’s journey to your doorstep.

After Your Package Arrives

We want you to be completely confident in your AnnTaylor Shop selections. If the fit isn’t perfect or the style isn’t exactly what you envisioned, we offer a straightforward return policy.

  • Returns: You may return any unworn, unaltered items in their original packaging within 15 days of receipt.

A Note on Our Petite & Specialized Lines: For our valued petite customers, rest assured that the proportional tailoring of your Petite Coats, Petite Pants, and Petite Blazers is preserved with the same care in packaging and delivery. Your perfectly fitted pieces are just a delivery away.

Thank you for allowing AnnTaylor Shop to be part of your style journey. We are honored to deliver timeless elegance and modern practicality directly to you.

Questions? Our customer service team is here to assist. For any delivery inquiries, please contact us at [email protected].

AnnTaylor Shop | 2474 Center Avenue, Fresno, US 93721 | anntaylorshop.com